questions & answers

SHIPPING

We accept all mayor Credit and Debit Card, PayPal, Amazon Pay, Meta Pay, Google Pay, Klarna, Shop Pay by Affirm and soon all the mayor International Wallets.

All of our orders ship out from New York or San Diego.

Once your order is placed, we aim to process and ship your order within 2 Business Days (excluding weekends and public holidays). For delivery times, see our Shipping&Returns page.

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number via Fedex or UPS.

Yes. We ship to almost every country. To confirm whether we deliver to your country, add your desired products to your cart, proceed to the cart page and check if your country is available for selection.

Eric Javits offers standard and express shipping services on all United States orders*.

Orders over $150 qualify for free standard shipping.

Signature on delivery is offered on all shipping services for an additional fee of $10.00. We strongly advise customers choose this service in the checkout as Lack of Color cannot be held responsible for any lost or stolen parcels due to the security of your delivery address.

Standard Shipping can take between 3-6 Business Days*

*Delivery times are estimates only and do not consider any unforeseeable delays

We offer Free Shipping for all orders over $150 to the United States, Canada, and Mexico. All other shipping costs are calculated based on the number and type of products in your cart. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".

RETURNS

We accept returns on all products bought on ericjavits.com given the following conditions are met:

Item/s are returned within 21 days of receipt.

Item/s are unworn, undamaged, in original packaging with tags attached and in saleable condition.

Items are returned with the original Packing Slip.

Item/s is not a Final Sale or Special Sale item.

Find further information on our Returns Page

We will process your return upon receipt of the goods and issue your refund promptly. Please allow 8– 12 business days for the refund to be processed back to your original method of payment

Unfortunately return postage costs will be at your own expense. We cannot refund shipping charges unless the item is faulty.

No, we do not Refund a Final Sale item. You have the option to purchase Smart Insurance at Checkout which will allow for a Full Refund.

PRODUCT CARE & REPAIRS

We urge customers to pay close attention to size and fit description on each individual product page.

If your hat is too small, a hat stretcher will stretch your hat without making it too big. If you find your hat is just too tight, we recommend returning your hat for the next size up and adding a hat filler.

If your hat is too big, a hat filler may be an option as they reduce the hat size by approximately 1-2.5cm. By adding the filler, you can tailor the hat to fit your head shape and size perfectly.

If your hat is too big lengthways, and you can fit index finger at the front and back at the same time, we also suggest a hat filler.

We strongly recommend each customer measures their head before purchasing their new hat to ensure they’re selecting the correct size. We also urge customers to pay close attention to size and fit description on our individual product pages to assist with their purchase.

To correctly measure your head and for more sizing information, please head over to our 'sizing' page.

We do, however, re-stock some styles and try to do so within 2-6 weeks of becoming unavailable.

To be notified when an item is back in stock, please select the size and click 'Notify Me When Available' and follow the prompts.

If you have any questions about the re-stocking of items, please send us an email at info@ericjavits.com and we can let you know whether or not the item is discontinued or if it will be re-stocked in the future.

free shipping

Free shipping over $150 USD

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