I’ve written several times to
"I’ve written several times to you about the discount code you provided. . you responded…. if you keep the hat -please ask again. . Yes I did request honoring it several times. . Although it is not a lot of money…. . you did not respond. The hat is fine but your customer service is quite disappointing, Rita Haves “Hello Rita, Please note your order EJ207858 it’s being prepared we can’t update the invoice or the order at this point. Also regarding your request about the 10% discount code once the order is placed we cannot apply any discounts or modify the order, however, what we can do for you is once you received your order and you decide to keep the item, you may contact us again and we will be more than happy to refund the 10% of the discount. I hope my answer was helpful, Kind regards, Francisca customer service”"