DOMESTIC SHIPPING

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and will ship within 5-7 days. Orders placed after Friday at 12 PM EST will be shipped the following week. Once your order has shipped, you will receive a notification with a tracking number.

Domestic orders will ship via Fedex. Please allow up to 5 business days to receive your order after you receive tracking. Please note that orders shipping to a PO Box or APO address ship via USPS.

If you have questions about typical shipping times to your address, please email info@ericjavits.com for more information.

  

Once the return has been authorized, please mail the return package to:

Eric Javits Inc.
21-35 44th avenue
Long Island City
New York, NY, 11101

Eric Javits is committed to customer satisfaction. We accept returns on all products sold on ericjavits.com. Simply return the item to us within 7 days of receipt and we will promptly process your refund. Items should be returned in their original packaging and with original tags to be considered for refund. We will issue credit for the return shipping costs if the return is a result of our error - for example, we sent you the wrong item or an item with a manufacturing error. 

We cannot accept returns or exchanges for items that are worn, used or items that have been washed, damaged, or otherwise altered. Removal of tags and labels will qualify the hat as being worn. Eric Javits is not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy.

For all returns and exchanges that meet the above conditions, please send the items to our Head office:

If your returned item does not meet the above requirements, your merchandise will be shipped back to you at your expense.

Exchanges must be sent via U.S. Postal Service, FedEx, or UPS. We recommend insuring your shipment. We are not responsible for lost or damaged packages. Be sure to package exchanges in their original packaging. Items damaged from improper packaging will not be accepted. Once your package has been received, your store credit will be processed within 10 business days.

We are unable to offer refunds for all orders from purchased with CUPON CODE or our LAST CHANCE, SALE collection are FINAL SALE. The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs.

 

DAMAGES/INCORRECT ITEMS

If you receive an item that is defective, damaged or incorrect, you must notify us via email within three (3) business days of receiving the merchandise. We’ll email you a shipping label to return the merchandise. Once you receive the label, please return damaged items with the original box and packaging. A replacement will be sent, if available, upon receipt. Items damaged due to buyers’ negligence will not be accepted. All goods must be unworn in order for exchange or refund.