Kover Return Assurance

TERMS & CONDITIONS 

• We are pleased to offer worldwide shipping.

• All orders placed Monday to Friday by 12 pm EST will be shipped within 5-7 Business Days.

• We offer APC carrier services and Fedex International Services. Shipping options and prices in local currency will be shown at checkout. 

• A tracking number for your order will be provided via email at the time of dispatch from our warehouse.

• Shipping rates are determined by several factors and are calculated at checkout. 

• The rate is determined based on the quantity of items, the weight of the order, and destination address. 

• Some countries are billed via dimensional weight. For these countries, we offer a flat rate fee of $29 USD 

• Eric Javits Inc. is not responsible for any duties or taxes incurred. 

• Please note that international orders may be subject to delays due to customs clearance procedures in the destination country. 

• Unfortunately, we are unable to mark merchandise as “gift” or “no commercial value”. 

• If you have questions about typical shipping time's to your address, please email info@ericjavits.com for more information.   

Due to COVID–19, there may be a possibility of delay in delivery and a temporary increase in costs. Some countries delivery is suspended during this period.

RETURNS

For international orders, please email info@ericjavits.com to authorize a return. Once the return has been authorized, please mail the return package to:

Eric Javits Inc. 
21-35 44th avenue
Long Island City
New York, NY, 11101

Online orders may be returned for store credit only. We are unable to offer refunds. All orders from our LAST CHANCE, SALE collection are FINAL SALE. The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs.

DOMESTIC SHIPPING

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and will ship within 5-7 days. Orders placed after Friday at 12 PM EST will be shipped the following week. Once your order has shipped, you will receive a notification with a tracking number.

Domestic orders will ship via Fedex. Please allow up to 5 business days to receive your order after you receive tracking. Please note that orders shipping to a PO Box or APO address ship via USPS.

If you have questions about typical shipping times to your address, please email info@ericjavits.com for more information.

Once the return has been authorized, please mail the return package to:

Eric Javits Inc.
21-35 44th avenue
Long Island City
New York, NY, 11101

Eric Javits is committed to customer satisfaction. We accept returns on all products sold on ericjavits.com. Simply return the item to us within 7 days of receipt and we will promptly process your refund. The customer is liable for the freight, a prepaid label can be provided upon request that will be deducted from your refund. Items should be returned in their original packaging and with original tags to be considered for refund. We will issue credit for the return shipping costs if the return is a result of our error - for example, we sent you the wrong item or an item with a manufacturing error. 

We cannot accept returns or exchanges for items that are worn, used or items that have been washed, damaged, or otherwise altered. Removal of tags and labels will qualify the hat as being worn. Eric Javits is not responsible for any item that we did not receive or that is not returned in accordance with the terms of our return policy. Hats or Bags that come back as damaged but are repairable by Eric Javits Inc. will be charged a fee of 50% the product price. 

For all returns and exchanges that meet the above conditions, please send the items to our Head office:

If your returned item does not meet the above requirements, your merchandise will be shipped back to you at your expense.

Exchanges must be sent via U.S. Postal Service, FedEx, or UPS. We recommend insuring your shipment. We are not responsible for lost or damaged packages. Be sure to package exchanges in their original packaging. Items damaged from improper packaging will not be accepted. Once your package has been received, your store credit will be processed within 10 business days.

We are unable to offer refunds for all orders from purchased with COUPON CODE or our LAST CHANCE, SALE collection are FINAL SALE unless you add Kover Return Assurance. You can purchase Kover Return Assurance at checkout if you want the option to return final sale items and receive a refund. Learn more about Kover Return Assurance below. The merchandise must be in its original condition with the original packaging. Items that have been worn are not eligible for exchange. Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs.

COUPON CODE apply only on products that are not on SALE. 

DAMAGES/INCORRECT ITEMS

If you receive an item that is defective, damaged or incorrect, you must notify us via email within three (3) business days of receiving the merchandise. We’ll email you a shipping label to return the merchandise. Once you receive the label, please return damaged items with the original box and packaging. A replacement will be sent, if available, upon receipt. Items damaged due to buyers’ negligence will not be accepted. All goods must be unworn in order for exchange or refund.

Kover Return Assurance Policy

Get peace of mind while purchasing final sale items when you add Kover Return Assurance at checkout.

You’ll have the option to return eligible final sale items. Add the Return Assurance at checkout. We’ll calculate the cost based on all eligible items in your cart. Some exclusions will apply.

All standard return policies apply to eligible item(s).The item(s) must be new, unworn, unwashed and in the original packaging with tags attached.

Returns must be initiated within 7 days of receiving the item(s).

To initiate a return, please follow the instructions provided on Eric Javits’s official return policy page. https://ericjavits.com/pages/shipping-information

You are responsible for the return shipping fee at the carrier’s rate. We are unable to offer free shipping on eligible item(s) returned.

Return Assurance is currently only offered on orders shipping to addresses in the United States. Please note, the cost of the Return Assurance is nonrefundable.

It has been said of Eric Javits that he does not just design accessories he celebrates women. The Eric Javits look is instantly recognizable for its down to earth glamour. His trademark is elegance with gentility married to function. Eric's use of advanced fibers and his creative talent have made hat wearing viable for the 21st Century.

After attending Rhode Island School of Design, where he studied painting and sculpture, he became fascinated with the way various forms could flatter and alter the face; he discovered Millinery, a medium that connected his love of art and his interest in fashion. Eric Javits opened his women's hat business in 1985. Within a few years he became known as the hat designer of choice for the international set, royalty and prominent society ladies as well as those celebrated in the worlds of music, television and film industries. Ten years later he launched the Squishee^® hat, a product which he designed and developed in response to changing lifestyle needs and a widespread concern about melanoma and the sun's damaging rays.

The Squishee^® hat could be rolled up for travel and then spring back to its original shape undamaged. This hat, first introduced in 1995 is now widely recognized as having changed the course of the women's headwear market. The Squishee^® concept evolved into an extensive collection of packable accessories; handbags were added in 1997, coordinating footwear in 2001 and most recently, small leather accessories such as wallets and wristlets. For Spring 2017 Eric launched a men’s hat collection exclusively for Barney’s.

Eric Javits designs are brilliant objects d'art sold in the finest department and specialty stores throughout the United States. They are distributed internationally as well. His creations have been seen on the covers and editorial pages of such magazines as Vogue, W Magazine, Bazaar, Vanity Fair, Town & Country and Elle.

Eric has been honored for his outstanding design achievements by being named Hat Designer of the Year and Hat Designer of the Decade 1990-1999.

He is a member of the Council of Fashion Designers of America and his designs are included in the archives of the Metropolitan Museum of Art's Costume Institute. Eric is one of the accessory industry's foremost innovators, always- establishing important design directions followed by all.

As an artist in his own right, Eric Javits has enriched the Fashion Accessories Industry by creating designs which charm, endure and are fun to wear. Uncompromising design and intelligent luxury are the hallmark of the Eric Javits brand.