RETURN POLICY COVID19 NOTICE:
We are currently processing online orders & inquiries in accordance to
New York City/StateLaws & Regulations regarding "Social Distancing."Due to
this action your order and response may be delayed.To better accommodate our ecommerce customers during this period, we have extended our return window from 7 days to 14 days.
Thank you for your continued support and loyalty during this time.
We want you to be completely happy with your order. If you are not satisfied for any reason, we will gladly accept your return of unused merchandise
within 7 days of receipt for a full refund of the original purchase price.
The cost for shipping returns is the responsibility of the customer returning
the item(s). Returned items must be in the same condition as received.
Used merchandise cannot be returned. If you are making a return please
contact us at firstname.lastname@example.org for a return authorization (RA) number. Returns received without an RA number will not be processed.
Please allow 14 days for the processing of your return. Once we receive
your returned item and your request is processed, you will be issued a credit via our payment processing provider.
SPECIALS / SALE ITEMS All
"Sale" items as well as items marked "Final Sale" including "special/private
invitation"event items are "FINAL SALE." Credit will only be given in the form of an exchange within fourteen (14) days of purchase of equal or greater value.
Any requests for order adjustments after order has been placed will be addressed at earliest possible availability depending on
volume of customer service requests.
Please note: making an order adjustment request "will" delay the processing of your order including any other portion of your order that is not part of the adjustment.
We will not make price adjustments on previous purchases.
In the event that we processed an order incorrectly or sent you an incorrect item, we will gladly exchange that item.
Please feel free to contact us at email@example.com with any questions regarding your return.